Cranesville Country Rentals

Policies

House Rules

No Pets
No smoking, parties or events

Check-in/Check-out

Check-in is anytime after 4PM and check-out by 12PM(noon)

Payment

50% required up front
Second Payment
50% due 30 days before arrival, collected automatically
$150 security deposit 

For checks, arrival date must be at least 15 days in the future.  
For custom instructions, arrival date must be at least 15 days in the future.

Guest Reminder

An email reminder will be sent to the guest if a payment is not scheduled to be automatically collected.
Pending and auto cancellation
If a booking is made using a payment method that doesn’t automatically charge the guest, the following rules are used to put the booking in a pending state with auto-cancellation if payment isn’t received/recorded by the deadline.

For checks, booking will be made permanent in the system.
For credit cards, when the guest accepts and finalizes the quote, the card will be charged and a normal booking will be created without a pending status.

Cancellation

A full refund will be given 30 days prior to arrival.  If you must cancel your reservations after the 30 days, any monies received by Cranesville Country Rentals are non-refundable, UNLESS THE UNIT CAN BE RE-RENTED.  We will make every effort to re-rent.  Security Deposit will be refunded.